"Meaningful Human Connections"

Ignite meaningful human connections in moments that matter to inspire a customer experience they will cherish forever. Bring humanity in all your interactions across all touch points with your customer. Your customer is not a number. The service you provide is not one-size-fits-all. Invest in knowing each of your customers, understand their unique needs and situations. Bring a lasting delightful experience one customer at a time.

This also applies to how you treat your Team members. You are responsible to ensure the best professional engagement across the Associate lifecycle so everyone brings out their natural element as they happily grow their careers in the organization.

*About the photo

Over a decade ago, we invited clowns to perform during a combined birthday celebration of my eldest child, my son and one of my nieces because their birthdates are between a 2-week time frame. The clowns were brilliant! If you zoom-in the photo, it’s amazing how all the children were happily fascinated and entertained by the clowns. Meanwhile, you can see all the adults at the back trying to figure out the secret how the clowns did the magic tricks.

#customerdelight #customerexperience

#ONETeam #SNAPS #SageandNotableAdvisesfromPatrickSalazar