A Salute to Hero Support Teams

#HeroSupport #ThankYouHeroSupport

#ONETeam #SNAPS #SageandNotableAdvisesfromPatrickSalazar

I have the pride & privilege to partner with THE BEST HERO SUPPORT TEAM across ALL the Teams in my career. Today, the spotlight is on YOU dearest Friends because the service delivery Team is nothing without a capable, reliable and powerful HERO SUPPORT TEAM!

The BPO industry is a people industry. The heartfelt & resilient HUMAN RESOURCE ORGANIZATION helps ensure world-class experience, policies & support across the entire Associate Lifecycle from hiring, engagement, work-life to retention. The spectacular TRAINING, LEADERSHIP & DEVELOPMENT TEAM is dedicated to constantly elevate the competencies of our Associates to ensure everyone is future-ready.

The fabulous QUALITY TEAM is tied-to-the-hip with service delivery in driving amazing customer experience that is sustainable & scalable. The magnificent ANALYTICS, MIS & WFM TEAM ensures we efficiently have the right skilled Associates supporting our customers at every heartbeat.

The stupendous & witty BUSINESS DEVELOPMENT, CLIENT RELATIONS, SOLUTION & TRANSITION TEAM ensures we provide impeccable & personalized solutions to our clients. The invigorating TRANSFORMATION, AUTOMATION & INNOVATION TEAM ensures our change management strategies are able to bring our company & client commitments to our desired futuristic state.

The fantastic WORKPLACE SOLUTIONS & CORPORATE SERVICES TEAM ensure we have world-class facilities, security, administrative services & house-keeping. The zealous INFORMATION TECHNOLOGY TEAM ensures 99.9999% ON-time 25 hours x 8 days a week. The hard-working & enchanting FINANCE TEAM ensure we have the right resources at any given time and situation. The wise COMPLIANCE AND LEGAL TEAM ensure we are compliant across all laws and regulations.

From the heart of my heart…. I salute you all. THANK YOU, HERO SUPPORT!

*About the photo

My four awesome kids were assembling a 1000-piece jigsaw puzzle together. During the break, my youngest daughter, Elisa, playfully hid 1-piece.

The superhero Bumblebee of Transformers (1000-piece jigsaw puzzle) can never “transform and roll out” to save the day if it is missing 1 piece.