Change must be a way of life

#transformation #change #don #chris

#ONETeam #SNAPS #SageandNotableAdvisesfromPatrickSalazar

To enable change, the business imperatives must be known to all Associates across the organization. Each one knows their rights, responsibilities and measure of success as a company, as a Team and as an individual.

The organizational structure must be simple to enable swift decision making. Roles are clearly defined to simplify work execution. Talent is strategically aligned to where there is highest levels of impact. Robust leadership programs are in place to promote development and growth.

Leaders regularly engage in interdepartmental activities promoting shared ownership and accountability of all projects and activities. This makes transformation, collaboration and change a way of life.

*About the photo

Meet Don and Chris. We just came from a successful transformation meeting with one of our clients.

Don is a seasoned Service Delivery Leader who is loved, respected and trusted by his Team, clients and by me. He manages a very large complex Team, his performance metrics are consistently green, and transformation sits at the core of his operational strategy. He is invested in developing his leaders & Team towards operations excellence. He is also an amazing dad to his kids that’s why I admire him so much.

Chris is my Transformation Leader for a global account that is complex, aggressive, and trendsetting. He is able to convert insights from his various demanding stakeholders into a transformation road map, and, navigate through complexities to bring his commitments into reality earlier than the target dates. His positive, nurturing and calm personality is inspiring and makes people love working with him including me.